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What is Number Transfer?

Advantages of Digital Application:

Will I pay any courier or application fees when I apply through Vodafone’s digital channels (kktctelsim.com or My Vodafone)?

  • No, your digital applications are completely free; Additionally, your line is delivered to your address free of charge.

How long does my delivery take?

  • We will deliver your line to you within 24 hours.

What are the documents required during subscription?

  • The documents you need to provide are your ID card or passport. Documents regarding your line are; It will be brought by our sales representative who will deliver the line. When you receive your line, you can easily complete your transactions by signing on the biometric tablets.

Principles and Other Frequently Asked Questions

What is Number Transfer?
  • The process of changing the operator from which mobile phone users receive line service without changing their phone number is called number porting. Users can also carry out line migration to benefit from more advantageous tariffs or to receive more affordable and quality service. While number porting, keeping the number the same and having access to more advantageous tariffs and packages are among the greatest conveniences provided to users.
Will my Number change?
  • No, none of the digits of your number will change, including the beginning (05xx), middle and end.
How to Transfer Number & Line Transfer?
  • There are several methods for moving lines. Firstly; You can proceed with number porting from dealers. It is sufficient to have your ID card with you for number porting. You can also port your number from our call center at 0 542 888 0 542.
What is Required for Number Transfer? (Required documents)
  • Your ID card is required for the number porting campaign.
Is Number Transfer & Line Transfer Paid?
  • Number transfer is free of charge.
How Many Days Does Number Transfer & Line Transfer Take?
  • Under normal conditions, the transportation process is legally completed within 4 days. During this period, your communication continues uninterrupted via your existing line. If you connect the line we have given you to your phone before the time we specify, your line will not work. For this reason, you should continue using your old line until you receive a message on your mobile phone that your new line is active. After this message arrives, your old line will be deactivated and you will need to plug in your new line. After you connect your new line to your phone, you can continue to communicate with the advantageous tariffs we have provided for you.
How Many Months Should Number Portal Be Done?
  • If you have bought a new line or changed the line owner, that is, if you have taken over the line from someone else, you cannot carry out the number porting process for the first 90 days.