Vodafone İş'te İnternet Information

What is Vodafone İş'te İnternet?

Vodafone İş'te İnternet is the super-fast fixed internet service provided to its subscribers by Vodafone Mobile Operations Ltd. under its Internet Service Provider license, using ADSL and Wireless (WDSL) infrastructure as of December 2015.

What is WDSL (Wireless) Internet? What are the advantages and disadvantages of wireless internet service?

In the WDSL service, internet service is provided by establishing a connection between two points with an antenna installed on the customer's roof. In this system, the cable from the antenna installed on the roof enters the building and broadcasts wirelessly with the help of a wireless router.

How and with which packages can I purchase a WDSL subscription?

You can purchase your WDSL subscription with prepaid 3-6 and 12-month packages with 1-2-3-4 and 8 Mbit options from all Vodafone Telsim Shops, all Vodafone İş'te İnternet authorized sales points, and Telsim Call Center (444 0 542).

Is there a setup fee for WDSL installation?

No activation and setup fees are charged for subscriptions of 6 months or more. In 3 and 6-month subscriptions, a cable fee of 3 TL per meter is charged. In annual subscriptions, the cable fee is not charged for up to 20 meters.

When and how will the installation take place?

The technical team will call you within 3 business days following your application date to arrange an appointment, and the installation will be carried out accordingly.

How can I use WDSL in my workplace? What do I need?

After WDSL installation, you can connect a single computer via a LAN cable, or if you wish, you can use a router to extend the connection wirelessly or via cables. You can easily obtain the Vodafone İş'te Wireless Modem (Router) from all Vodafone Telsim Shops and Vodafone İş'te İnternet authorized dealers.

Where can I see my WDSL subscription period?

You can perform all subscription transactions from our Online Transactions page. The start and end dates of the subscription are also provided here for your information. Additionally, you can view all your subscription information and perform transactions through our call center at 444 0 542. Furthermore, we will notify you via SMS 3 days before your subscription period ends.

How can I renew my WDSL package?

You can renew your WDSL package from Vodafone Telsim Shops, Online Transactions, and our Call Center.

Can I cancel/return my WDSL package for the remaining months?

No. Our packages are offered to our customers on a prepaid monthly and yearly basis.

I want to cancel my WDSL subscription. What should I do?

It will be sufficient to visit any Vodafone Telsim Shop or Vodafone İş'te İnternet authorized sales point or create a request through our Call Center. The technical team will call you within 3 days to arrange an appointment, and after collecting the equipment installed completely and accurately, your cancellation process will be completed.

The Roof Antenna or the converter inside the house/workplace is broken or faulty. What needs to be done?

Except for faults and malfunctions caused by natural reasons, all problems with these two elements that negatively affect your connection are considered to be the result of user error. In this case, the necessary equipment change will be made and billed to the subscriber.

Tariffs

Special Red

Business 5 Mbit

Special Red

Business 10 Mbit

Special Red

Business 20 Mbit

Special Red

Business 30 Mbit

Tariffs

Special Red

Business 5 Mbit

Special Red

Business 10 Mbit

Special Red

Business 20 Mbit

Special Red

Business 30 Mbit